Our mission was simple; quickly turn the NSPCC’s main site into an effective place to learn about child cruelty, support change, raise money and ultimately end child abuse in the UK.
Our approach
Before we started thinking about the redesign we talked to the end users through a mix of online true intent surveys, providing breadth, and [...]
National Express has launched an innovative ‘low fare finder’ on their coach web page to make booking a £1 fare even easier for customers.
The National Express coach website receives over 60k visitors everyday, with a journey booked every eight seconds. The coach operator was aware that in a competitive market the customer’s time is precious [...]
National Express, as the Official Travel Partner to Wembley Stadium and Official Supporter to the England Teams, sought to “make travel simpler” for fans of the beautiful game. we are:london were appointed to design and build a CMS-driven microsite, National Express Football world, that would provide football fans with exclusive football news, travel solutions [...]
Read the case study
Objective
The FSA wanted to create a website for young adults that provided information on everything from how to pay for university to buying a car and that could also direct users to other reputable sources of financial information.
The key concern was that everything from the look and feel to the brand and URL (whataboutmoney.info) appealed [...]
Abu Dhabi Media Company (ADMC), formed in June 2007, is Abu Dhabi’s national media company which includes Abu Dhabi TV, Abu Dhabi Sports and Emirates TV Channels, four radio stations and various publications including Al Ittihad (Arabic), The National (English) newspapers, Zahrat, Majid and Super magazines.
Requirements
We are:london were appointed by ADMC to help launch ‘The [...]
Website usability testing
The Metropolitan Police Services (the Met) have launched a new careers section in their website. To be successful, the new site has to be user-friendly and raise the brand profile of the Met amongst the target audience.
we are:london were commissioned to test the site by Empower, the Met’s communication agency. Our research methodology [...]
Usability for grown ups and kids
Overview
The publishers PanMacmillan were committed to develop a new e-commerce website to replace the existing site. The two key objectives in the development process were to identify and understand user requirements of the site and to stay ahead of the competition.
A combination of traditional qualitative research coupled with we are:london’s website [...]
The QCA needed to further develop the curriculum.qca.org.uk site, in order to incorporate additional resources and to further enhance the user’s access to information.
The Project
The key issue with the revised design was to ensure that that it remained intuitive and easy to use and did not impact the user’s ability to locate important statutory information. In [...]
As part of the NSPCC’s on-going new media strategy, we are:london was employed to audit fifteen of the NSPCC’s most critical sites for accessibility compliance and make recommendations to ensure all sites could be brought into line with the Disability Discrimination Act (DDA).
The Project
With such a vast audience for their sites, ensuring access to all information [...]
The National Express group has launched a new look coaches website www.nationalexpress.com/coaches. The re-design of the website is born out of the brand development for the National Express Group, which focuses on their strap line: ‘Making travel simpler’.
The Project
User centred design specialists, we are:london, was appointed to develop the new branding online by focusing on [...]
Our mission was simple; quickly turn the NSPCC’s main site into an effective place to learn about child cruelty, support change, raise money and ultimately end child abuse in the UK.
Our approach
Before we started thinking about the redesign we talked to the end users through a mix of online true intent surveys, providing breadth, and [...]
National Express has launched an innovative ‘low fare finder’ on their coach web page to make booking a £1 fare even easier for customers.
The National Express coach website receives over 60k visitors everyday, with a journey booked every eight seconds. The coach operator was aware that in a competitive market the customer’s time is precious [...]
Objective
The FSA wanted to create a website for young adults that provided information on everything from how to pay for university to buying a car and that could also direct users to other reputable sources of financial information.
The key concern was that everything from the look and feel to the brand and URL (whataboutmoney.info) appealed [...]
Abu Dhabi Media Company (ADMC), formed in June 2007, is Abu Dhabi’s national media company which includes Abu Dhabi TV, Abu Dhabi Sports and Emirates TV Channels, four radio stations and various publications including Al Ittihad (Arabic), The National (English) newspapers, Zahrat, Majid and Super magazines.
Requirements
We are:london were appointed by ADMC to help launch ‘The [...]
Website usability testing
The Metropolitan Police Services (the Met) have launched a new careers section in their website. To be successful, the new site has to be user-friendly and raise the brand profile of the Met amongst the target audience.
we are:london were commissioned to test the site by Empower, the Met’s communication agency. Our research methodology [...]
Usability for grown ups and kids
Overview
The publishers PanMacmillan were committed to develop a new e-commerce website to replace the existing site. The two key objectives in the development process were to identify and understand user requirements of the site and to stay ahead of the competition.
A combination of traditional qualitative research coupled with we are:london’s website [...]
The QCA needed to further develop the curriculum.qca.org.uk site, in order to incorporate additional resources and to further enhance the user’s access to information.
The Project
The key issue with the revised design was to ensure that that it remained intuitive and easy to use and did not impact the user’s ability to locate important statutory information. In [...]
As part of the NSPCC’s on-going new media strategy, we are:london was employed to audit fifteen of the NSPCC’s most critical sites for accessibility compliance and make recommendations to ensure all sites could be brought into line with the Disability Discrimination Act (DDA).
The Project
With such a vast audience for their sites, ensuring access to all information [...]
The National Express group has launched a new look coaches website www.nationalexpress.com/coaches. The re-design of the website is born out of the brand development for the National Express Group, which focuses on their strap line: ‘Making travel simpler’.
The Project
User centred design specialists, we are:london, was appointed to develop the new branding online by focusing on [...]
National Express is the UK’s leading travel provider, with over 1 billion journeys made every year on its bus, train, light rail and express coach and airport operations. we are:london was appointed to deliver an engaging and interactive website that streamlined the various travel services that National Express operates.
The Project
The National Express group operates a [...]
Our mission was simple; quickly turn the NSPCC’s main site into an effective place to learn about child cruelty, support change, raise money and ultimately end child abuse in the UK.
Our approach
Before we started thinking about the redesign we talked to the end users through a mix of online true intent surveys, providing breadth, and [...]
National Express has launched an innovative ‘low fare finder’ on their coach web page to make booking a £1 fare even easier for customers.
The National Express coach website receives over 60k visitors everyday, with a journey booked every eight seconds. The coach operator was aware that in a competitive market the customer’s time is precious [...]
National Express, as the Official Travel Partner to Wembley Stadium and Official Supporter to the England Teams, sought to “make travel simpler” for fans of the beautiful game. we are:london were appointed to design and build a CMS-driven microsite, National Express Football world, that would provide football fans with exclusive football news, travel solutions [...]
Read the case studyAbu Dhabi Media Company (ADMC), formed in June 2007, is Abu Dhabi’s national media company which includes Abu Dhabi TV, Abu Dhabi Sports and Emirates TV Channels, four radio stations and various publications including Al Ittihad (Arabic), The National (English) newspapers, Zahrat, Majid and Super magazines.
Requirements
We are:london were appointed by ADMC to help launch ‘The [...]
Website usability testing
The Metropolitan Police Services (the Met) have launched a new careers section in their website. To be successful, the new site has to be user-friendly and raise the brand profile of the Met amongst the target audience.
we are:london were commissioned to test the site by Empower, the Met’s communication agency. Our research methodology [...]
As part of the NSPCC’s on-going new media strategy, we are:london was employed to audit fifteen of the NSPCC’s most critical sites for accessibility compliance and make recommendations to ensure all sites could be brought into line with the Disability Discrimination Act (DDA).
The Project
With such a vast audience for their sites, ensuring access to all information [...]
The National Express group has launched a new look coaches website www.nationalexpress.com/coaches. The re-design of the website is born out of the brand development for the National Express Group, which focuses on their strap line: ‘Making travel simpler’.
The Project
User centred design specialists, we are:london, was appointed to develop the new branding online by focusing on [...]
National Express is the UK’s leading travel provider, with over 1 billion journeys made every year on its bus, train, light rail and express coach and airport operations. we are:london was appointed to deliver an engaging and interactive website that streamlined the various travel services that National Express operates.
The Project
The National Express group operates a [...]
In November 2007, National Express launched Dot2Dot, a brand new airport transfer service. With state of the art satellite navigation equipment, congestion tracking systems, highly experienced drivers and a range of specially configured shuttles; dot2dot will be the first-choice for savvy business or leisure travellers.
The Project
National Express recognised that the website interface would be a [...]
Information architecture development
We have been successfully delivering information architecture projects for the past 8 months, directly to O2 and in partnership with Agency Republic. During a project that we were leading in early 2008 for a travel client, we started to investigate a new process for delivering complex information architecture and interface design projects in [...]
Abu Dhabi Media Company (ADMC), formed in June 2007, is Abu Dhabi’s national media company which includes Abu Dhabi TV, Abu Dhabi Sports and Emirates TV Channels, four radio stations and various publications including Al Ittihad (Arabic), The National (English) newspapers, Zahrat, Majid and Super magazines.
Requirements
We are:london were appointed by ADMC to help launch ‘The [...]
As part of the NSPCC’s on-going new media strategy, we are:london was employed to audit fifteen of the NSPCC’s most critical sites for accessibility compliance and make recommendations to ensure all sites could be brought into line with the Disability Discrimination Act (DDA).
The Project
With such a vast audience for their sites, ensuring access to all information [...]
National Express is the UK’s leading travel provider, with over 1 billion journeys made every year on its bus, train, light rail and express coach and airport operations. we are:london was appointed to deliver an engaging and interactive website that streamlined the various travel services that National Express operates.
The Project
The National Express group operates a [...]
Interface design & research
The BT Vision website provides comprehensive TV and radio listings, games and service information as well as an e-commerce area for service and programme orders.
we are:london was appointed to make fundamental changes to the existing site that would improve usability, accessibility and navigation. The site needed to reflect the high standards [...]
The Deloitte Global Careers website receives over 55,000 unique visitors each month. Applications can only be made online so to ensure they were attracting the very best caliber of applicants, it was crucial that information was easy to find and that all processes were as simple as possible.
The Project
Each country had direct control of both [...]
